Shipping policy

Shipping

We strive to get your plants to you on time.

Shipping live products can have its challenges. Occasionally, Mother Nature does not cooperate! In these rare instances, we will delay shipping if severe weather hits. Most all orders are shipped via USPS, and please ensure the address provided is an acceptable USPS address.

Most of our plants can be safely planted year-round, but some gardeners like to plan in warmer weather. If you would like to delay or customize your delivery date, please leave us a note in the comment section upon checkout. We're happy to work within your timeframe if at all possible.

My Box Arrived Damaged!

We guarantee that your plants are packed and shipped carefully to ensure survival through transit. For this reason, packages are rarely damaged or hurt in transit. But if you've received a damaged box, please refuse the package! The postal service will return the damaged package to us, and we can get it reshipped for you.

Remember: Do not try to plant a low-quality or damaged plant, even if you suspect it may bounce back! Call or email us if your plant arrives damaged. Unless Damage package claims are made in a timely manner, we will not be able to assist you.